Gina Baker Art will happily accept returns and exchanges on normal unframed artwork provided you contact us within 14 days of delivery. Artworks must then be returned back to us within the next 14 days.

All commissions and personalised artwork and framed artwork are made to order, so we do not accept returns or exchanges due to the nature of these products. In the rare event of a problem with your order please contact us in the first instance and we will do our upmost to help.

It is possible, although rare, that prints can get damaged in transit. Please get in contact with us within 30 days so we can resolve this issue.

Once we have accepted your return we will reply with further details on how to return an item back to us.

Buyers are responsible for return postage costs. Once we have received your return we will then refund the cost of the artwork. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We are unable to refund delivery costs.